Frequently Asked Questions
Can I test drive ARchitect before I purchase a seat license?
Absolutely! We encourage prospects to use ARchitect for 2 weeks to personally experience
how intuitive it is to use and to understand the sheer power of ARchitect. We’re confident that after seeing the information
and software in action you’ll quickly integrate it into your AR program.
Can I integrate my existing AR information into ARchitect?
Yes, and many of our customers do this. We can import your existing analyst and influencer contact details and historical analyst
interaction data into ARchitect. Your information coupled with the information in ARchitect will allow you to hit the ground
running upon implementation.
How involved is the ARchitect implementation process?
Implementation is seamless! ARchitect is web-based so the process is done remotely saving you the high cost of hosting a setup team.
We work closely with the individual you choose as your site administrator. Together we set up the site, create user access and implement
all of your site customization. This process usually takes less than a week.
What are the system requirements for ARchitect?
ARchitect is a hosted solution and requires no IT support. To access it you need internet connectivity and be running Internet Explorer
or FireFox. For optimal screen display resolution we recommend 1024 x 768 or higher.
How secure is ARchitect?
We adhere to the most stringent industry security standards. Your company will have its own secure site. All users are required to login
via a secure password; only team members that you have designated can access the site. All ARchitect pages are accessed via secure 128-bit
SSL encrypted communication.
How accessible is ARchitect?
ARchitect provides access to information and tools--regardless of location-- because ARchitect is accessed through a web interface. Critical
information can be delivered to your laptop, home PC, or PDA. As a result you work with real-time information 24/7.
What training is needed to use ARchitect initially?
Standard training, included with each seat license, gets team members up and running quickly. Standard training includes one basic user
training session and one site administrator session. You also have unlimited access to our customer support line.
What about on-going training?
On-going training includes our free Best Practice Training webinars and access to our comprehensive training library. You can take
advantage of extended training, customized to meet the specific needs of your organization, at an additional cost.
Is customer support available?
Yes, you have unlimited, free access to our support line via the phone or email.
How much are seat licenses for ARchitect?
The price depends on how many seats you want to purchase for your organization. We can develop a
detailed proposal outlining the cost and benefits specific to your company.